GKL offer a service that differs greatly from our rivals, we ensure that the choice and value expected is honoured and surpassed, with a high level of personal service. A service that will go above and beyond your needs to ensure your Business is part of a unique customer base that has chosen GKL to manage their transport solutions, whether it is leasing or rental.
GKL is a small and flexible company with a flat management structure with choice and value you would expect but also with a high level of personal service. GKL have less rules and limitations that would otherwise make leasing complicated, time consuming and a headache. Many larger leasing companies and banks will not deal with start-ups or foreign owned businesses trading in the UK. GKL specialises in this and can give quick decisions based on each individual Business circumstance and not just your credit rating.
GKL realise the importance of allowing our customers to focus on their core business, our unique setup enables fast decisions over finance issues. There is no delay, unlike other setups where the process is drawn out over a matter of weeks.
Our buying power, knowledge of the vehicle industry and reliability means GKL team are in a strong position to advise you on your company vehicles, whether car or commercial vehicles, GKL strive to source the best value vehicles, with the best options to satisfy even the most particular of customers. Your first idea may not always be the best as our access to deals from manufacturers, brokers and large fleet buyers means our team may provide vehicles over and above your expectations.
Personal, Dedicated and Consistent Service
Should you choose to join our satisfied customers with GKL, you can expect an unparalleled level of flexibility and personal service. GKL value every customer, regardless of fleet size and look after your account efficiently and consistently. That is why we retain our customers. As a valued customer you also gain access to our highly efficient and friendly customer services team, who will work closely with your account manager to enable you to be confident in our ability.
Total Quality Management
GKL has achieved ISO 9001:2000 our quality management system is assessed by the British Standards Institution ensuring you always receive the best levels of customer service. Our team are closely involved in the scheme and strive to maintain objectives and continue to achieve. Coupled with continuous improvement, GKL’s quality is defined by our satisfied customer base. All feedback from customers, staff or industry is monitored and incorporated into the process and quality objectives are set annually and assessed throughout the year to maintain and further develop or customer service. 98% of our clients said they would recommend GKL to other companies looking to lease vehicles. GKL are happy to put you in touch with our current customers for references and therefore enable you to make the correct decision first time.