The GKL Manifesto

We guarantee that when you deal with GKL, you’ll receive excellent value, friendly, personal service and attention to detail that is second to none — and there will be no nasty surprises at the end of the contract.

You’ll always get the right advice and the right vehicles
Your business has its own unique needs and requirements. That’s why we take the time to get to know you and understand your business: this ensures that you always get the best advice and the vehicles that suit your requirements perfectly.

You’ll benefit from GKL’s buying power
GKL has excellent relationships with vehicle manufacturers, dealers and large fleet buyers and can often secure huge discounts compared to the prices an individual or company can achieve for themselves. We’ll also save you time, as we look after your cars and vans while you concentrate on your business.

You’ll get immediate decisions
Instead of waiting for a credit committee to discuss your application, which can often take a week or more, you’ll almost always receive an immediate decision from GKL.

You’ll get a bespoke package tailored to your exact needs
You can have any type of car or van, from any manufacturer; you can choose from a wide range of funding options to suit your business needs; and, if you’re a start-up or a subsidiary of a foreign company, your case will be judged on its merits rather than within the confines of a rigid rule book. GKL, unlike many other leasing companies, will consider your enquiry and give you a decision based on your individual circumstances and not just your credit rating.

You’ll always receive friendly, personal service
GKL has a small, stable team which means that the same people will always be looking after you throughout your contract, offering you friendly, personal service. We see a contract as a relationship, not a standing order.

You’ll always be treated as a valued client
To ensure that you are never just treated ‘as a number,’ we regularly commission customer evaluation surveys and share our findings with you so that you know exactly how well your requirements are being met.

You’ll always know what to expect
Leasing with GKL makes your budgeting easier and is better for your cash flow. You’ll always know exactly what your vehicle(s) will cost every month as there will be no hidden charges or nasty surprises. The fee you agree will cover everything from delivery to collection; use of the vehicle; road fund licence; MoT testing where applicable; tyres and exhausts; and maintenance in most cases. The only things not included are insurance and fuel.

If your vehicle is off the road, GKL can keep you mobile
Your car or van may be out of action through breakdown, theft or accident, but your business still has to carry on. GKL can provide a replacement car or van from the manufacturer, if it is a warranty issue; from its own fleet of daily rental vehicles; or through its relationships with other providers, to ensure that you keep mobile. Unfortunately, you will appreciate that this cannot apply to vehicles that have been modified, but we will do everything we can to get your vehicle repaired or replaced as quickly as possible.

You’ll experience a painless process at the end of the contract
You don’t have the hassle of disposal the end of your contract. Your vehicle can simply be picked up and taken away … and if you’ve taken out another contract, your new vehicle will be delivered at the same time. If you’d like to buy the vehicle that you have become used to, perhaps as a family car, you’ll get preferential terms as an existing driver.

You won’t get a sting in the tail
Whilst some leasing companies may boost their revenue by invoicing excess mileage charges or damage costs at the end of the agreed period, we guarantee that you won’t get a sting in the tail at the end of your contract. Our FREE risk management package monitors each vehicle’s condition and mileage throughout the contract period: damage can be repaired before it gets worse and, if the pro rata mileage is higher than anticipated at the beginning of the lease term, the contract can be reviewed so that you accommodate any extra charges in your monthly payment.

This means you can budget effectively as you won’t have to pay any unexpected excess mileage or damage charges at the end of the contract, as long as you’ve followed GKL’s simple guidelines for looking after and maintaining your vehicle. To maintain this guarantee each driver must submit a monthly report confirming their driving license eligibility, current mileage and reporting any damage, so that repairs can be carried out promptly. This also helps you to meet your responsibilities for duty of care.

Our guarantee
Whenever you lease a vehicle from GKL we guarantee you’ll always be 100% delighted with the quality of service you receive. If, for any reason, you don’t believe that we live up to our manifesto, then please allow us the opportunity to put it right. If you are then still unhappy with what we’ve done, and you alone are the judge, we will refund your rental for the previous month.

There is no small print in this guarantee.